This message is to inform you that your Amazon seller account has been suspended as we are in receipt of a Notice Form alleging that the following listing(s) violate another party’s intellectual property rights, as the products you are selling were not intended for distribution within the European Economic Area (EEA):
As a result of receiving the notice, we have cancelled all of your listings for Olympus products.
The EEA currently consists of the EU countries plus Iceland, Liechtenstein and Norway, and under some circumstances brand owners can use their trade mark rights to prevent re-sale into the EEA of genuine branded goods sourced from outside the EEA, even if the seller has purchased the goods outside of the EEA from an authorised distributor or the brand owner itself. More information on parallel importation is available by searching Seller Help for “EU Import and Cross-Border Sales”.
To avoid the permanent suspension of your account you are required to provide written evidence that the product you are supplying for the ASIN(s) identified above is intended for sale within the EEA. Such evidence may be either:
i) The written approval of the Third Party named below; or
ii) An original invoice of the source of this product
If you choose to supply an invoice, please note that the name and address of the supplier must be clearly visible and the invoice must be for a quantity appropriate for your sales in the last 90 days. We reserve the right to verify the source of your products.
To avoid the permanent suspension of your selling privileges, please send this evidence to email@example.com within 14 days.
We advise you to review your inventory while your account is suspended to ensure all of your products are intended for sale in the EEA. You may also wish to contact this party to resolve this dispute. While you may have a relationship with this party outside the EEA please note that this does not necessarily confer any rights to distribute the product within the EEA.
You may contact the Third Party with the following contact details:
[FOR FBA SELLERS ONLY]
If you have sent products to an Amazon fulfilment centre that does not meet these requirements, please arrange for the products to be removed as further sales of these products may result in the termination of your seller account.
You can request to have inventory stored in Amazon’s fulfilment centres removed by following these steps:
1. Go to the Inventory Amazon Fulfils screen.
2. Place a check in the boxes next to the items you want removed from Amazon’s fulfilment centres.
2. Select “Create Removal Order” in the “Apply to Selected” pull-down menu.
3. Click “Go.” Your shipping address will be filled in automatically.
You need to determine whether you want to have the items dispatched to you or disposed of.
When you request to have your inventory removed and returned to you, you are charged the Pick & Pack fee outlined in the FBA Programme Fees schedule under Multi-Channel Fulfilment. Your inventory is then shipped to you using Standard Delivery at no additional cost to you.
Please be assured that we do welcome your business as long as it complies with the terms of the seller agreement which you accepted upon registration.
Please know that further violations of your seller obligations, or failure to provide the written evidence requested above, may result in the termination of your Amazon seller account.
Thank you for your interest in Amazon Marketplace.